Business analysis
Before you dive into digitalization or automation, you need clarity: what needs to change, why that specific area, what benefits you expect, and where mistakes must be avoided. Business analysis helps you describe the reality of your operations, define goals, uncover weaknesses, and translate people's needs into a brief that IT, vendors, and management can all understand.
Clear direction
and priorities
Together, we will select the processes where change will have the greatest impact, set goals, and determine where to start so that it makes sense from the very first step.
Fewer risks and unpleasant surprises
We capture exceptions, dependencies, rules, and "unwritten" team habits. This ensures the project doesn't fall apart over details that often only surface too late.
Decision-making materials and ROI
You will gain arguments for management: where time and costs can be saved, what will deliver the fastest results, and what the real impact of the change will be.
A brief that is truly actionable
The output is not just a presentation, but a concrete brief: requirements, scenarios, metrics, and a roadmap for the next steps—clear for both business and IT.
Clarity in processes, confidence in decision-making
Companies often approach digitalization "technology-first"—they choose a tool and only then figure out what it should actually do. This often results in a complex solution that people don't want to use, or a project that drags on due to unclear requirements.
Business analysis is a safe starting point. At INFOMATIC, we base our work on how your operations actually function: where data comes from, who works with it, what needs approval, where delays occur, and what exceptions need to be handled.
What you will gain:
▪️a map of opportunities for digitalization and automation—including priorities
▪️a mapped current process and a design for its future state
▪️clear goals, metrics, and data to support ROI discussions
▪️a concrete implementation brief—understandable for both business and IT
The result is a clear plan and a brief based on the reality of your operations. This accelerates implementation, reduces risks, and makes it easier for your team to embrace change.
Want to get started quickly? We offer an introductory workshop where we map key processes, define goals, and set next steps together. In just one morning, you will gain concrete outputs that provide a solid foundation for further work.
We clarify the desired outcome
Together, we define the goal, scope, and priorities. From the very beginning, it will be clear why the project is being launched and what it is intended to achieve.
We review how things work today
We map your current state—the people, systems, exceptions, and bottlenecks that are slowing down or complicating your work today.
We design a simpler way forward
We create a design for your future process—one that is simpler, more efficient, and better integrated.
We prepare a clear brief for implementation
We will document specific requirements, determine the sequence of steps, and set metrics so you know exactly when the job is done.
Where are our solutions used?
Case studies and project results
Frequently Asked Questions
Here you will find answers to the most frequently asked questions about our services and processes.
It is most beneficial when you have processes fragmented across departments, a lack of consensus on priorities, or when partial digitalization attempts have already been made without a unified direction. It is also useful when you want to select solutions fairly and need high-quality documentation for vendors—instead of relying on impressions and vague requirements.
We start by aligning on goals and scope. Then, we follow up with workshops and interviews with the people who actually perform the processes—because that is where most unnecessary steps and exceptions occur. We involve key departments (business, IT, finance, compliance, etc.) and continuously verify that we are on the same page regarding what the problem is, what the root cause is, and what is realistically solvable.
Typically, you walk away with a prioritized map of opportunities (e.g., Quick Wins vs. larger projects), documented processes, and a recommended course of action. This usually includes a roadmap for follow-up projects, cost estimates, definitions of goals and success metrics, and documentation for tender processes or internal decisions on what to launch first.
Not necessarily. Business analysis isn't about selling a specific tool—it's a step that gives you the confidence that you are investing in solutions where they make the most sense. The result might even be a recommendation to first adjust processes, unify rules, or improve data quality before moving on to automation.
The duration depends on the scope of the project and the number of teams involved. For smaller tasks, we can finish in a single day, while more complex company-wide analyses may take several weeks. We always work to ensure interim results are available, so you won't have to wait months for the first outcome.
Have any questions?
I am here to help
Jiří Plešek
Senior Sales Manager
